![]() ![]() ![]() That is not what anyone who downloads Malwarebytes from your website will or should need to go to get help with issues with the software. The only place to find anything about v5 on the website is to go to the Beta Forums. No, the only version that is actually fully supported by Malwarebytes is v4. Because I can prove that v5 is not in any way fully supported by Malwarebytes just by going to the support section of your own webpage. A release cannot both be fully supported and have limited support. Now you have contradicted yourself in the same paragraph. Your site is advertising v4 as being what people are downloading as it shows that they will get the version of the software that has the support on the main page, not the version that is only supported by digging through the beta forums where no new users should ever have to go without having chosen themselves to have downloaded the beta version. Officially released does mean everyone can get it and that everyone knows that they are getting it. It means exactly what I think it means, but not what you think it does. You need to be more hung up on what the legal definitions for officially released are. You literally are sending it out to people who have no way to know that anything is wrong because they have no reference point for the software working correctly. "Rolling it out" to new users who have no knowledge of the product and no knowledge that they are being given a product where the only support for it requires them to go into the beta forums rather than the support pages of your own site is the exact opposite of rolling it out in a very controlled fashion. They are coming to download the version that is The people coming to your website to download Malwarebytes are not coming here to download a beta version of the software. It is the opposite of careful to roll out a new version of any software to people who do not know that they are getting a new version where literally all support for it is limited to the Beta forums. As you will need to do later in this reply. He originally said that it was being released later and not currently. No, it is exactly the opposite of what he originally said. "Officially released" does not mean that everyone will get it all at once. Beta and preview releases have limited support available, but they are official. What it means to us is that anything we send to a customer, that is an "official release", and are fully supported by Malwarebytes. That might not mean what you think it means. I think you are getting hung up on "officially released". We purposely limit based on many factors. That means not everyone will get it right away. With Malwarebytes 5, we are and will continue to roll it out in a very controlled fashion. When we went from Malwarebytes 3 to 4, it was available to new users first, and existing customers were upgraded over a slow process that took several months (or longer depending on various factors). It's exactly what he said, " It's an official version and we support it just like any other app we make."įor the past 10 years, whenever we release a new version of our software, we carefully roll it out. You do not get to have a product not be officially released but be an official release. ![]() Either v5 is officially released or it is not. Endpoint Detection & Response for Servers ![]()
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